Terms Of Service

These Terms of Service govern your access to and use of Fabale AI, including our website, software, AI-powered customer support tools, and related services. By accessing or using Fabale AI, you agree to these Terms.

Acceptance of Terms

By creating an account, accessing our services, or using Fabale AI, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, you should not use our services.

Our Services

Fabale AI provides AI-powered customer support tools designed to help businesses automate customer conversations, manage support requests, analyze conversations, and improve support workflows.

Our services may include AI-generated responses, ticket classification, automated resolution, escalation, analytics, integrations, and other features that may change or be updated over time.

Your Account

You may need to create an account to access certain features of Fabale AI. You are responsible for providing accurate information and keeping your account credentials secure.

You are responsible for all activity that occurs through your account and should notify us promptly if you believe your account has been accessed without authorization.

Acceptable Use

You agree to use Fabale AI only for lawful purposes and in accordance with these Terms.

You may not use the service to violate applicable laws, infringe the rights of others, distribute malicious content, attempt to gain unauthorized access to our systems, interfere with the operation of the service, or use Fabale AI to create or distribute harmful or deceptive content.

You may not attempt to reverse engineer, copy, modify, or reproduce the underlying software, systems, or technology used to provide Fabale AI unless expressly permitted by applicable law or by us in writing.

Customer Content

You retain ownership of the content and information you provide to Fabale AI, including customer conversations, support documentation, and other business content.

By using the service, you grant Fabale AI the rights necessary to process, store, transmit, and otherwise use that content solely to provide, maintain, secure, and improve the services, subject to our Privacy Policy and any applicable agreement between you and Fabale AI.

You are responsible for ensuring that you have the necessary rights and permissions to provide content to Fabale AI.

AI-Generated Content

Fabale AI uses artificial intelligence to generate responses, classifications, summaries, recommendations, and other outputs.

AI-generated content may occasionally be inaccurate, incomplete, or inappropriate. You are responsible for reviewing AI-generated outputs before relying on them for important decisions or actions.

Fabale AI does not guarantee that every AI-generated response will be accurate, complete, or suitable for a particular purpose.

Third-Party Integrations

Fabale AI may allow you to connect third-party services and applications. Your use of those services is subject to their respective terms and policies.

We are not responsible for the availability, security, accuracy, or functionality of third-party services.

Payments and Subscriptions

Certain Fabale AI features may require a paid subscription. Pricing, billing periods, usage limits, and available features will be presented when you purchase a plan.

Subscriptions may automatically renew unless cancelled before the next billing period. You authorize us or our payment provider to charge the applicable fees associated with your selected plan.

We may change pricing or subscription features from time to time. Where required, we will provide reasonable notice of material changes.

Refunds and Cancellations

You may cancel your subscription according to the cancellation options provided through your account or by contacting our team.

Unless otherwise stated at the time of purchase or required by applicable law, subscription fees already paid are non-refundable.

Cancelling a subscription generally prevents future charges but does not automatically provide a refund for the current billing period.

Intellectual Property

Fabale AI and its underlying software, design, branding, features, technology, and content are owned by or licensed to Fabale AI and are protected by applicable intellectual property laws.

These Terms do not grant you ownership of Fabale AI's intellectual property.

You may use the service only as permitted under these Terms and your applicable subscription plan.

Service Availability

We work to keep Fabale AI reliable and available, but we do not guarantee that the service will always be uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the service for maintenance, security reasons, technical issues, or other circumstances beyond our reasonable control.

Account Suspension and Termination

We may suspend or terminate your access to Fabale AI if you violate these Terms, misuse the service, fail to pay applicable fees, or engage in activity that could harm our service, users, or systems.

You may stop using the service or cancel your account at any time, subject to any applicable payment or subscription obligations.

Upon termination, your right to use the service will end. Certain provisions of these Terms may continue to apply after termination.

Disclaimer

Fabale AI is provided on an "as is" and "as available" basis to the extent permitted by law.

We make no warranties that the service will meet your specific requirements, operate without interruption, or produce completely accurate AI-generated results.

You are responsible for determining whether Fabale AI is appropriate for your business and for reviewing automated outputs before taking consequential actions.

Limitation of Liability

To the maximum extent permitted by applicable law, Fabale AI and its affiliates, employees, partners, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the service.

Our total liability for claims arising from the services will be limited to the amount you paid to Fabale AI for the services during the applicable period, except where a different limitation is required by law.

Indemnification

You agree to defend, indemnify, and hold harmless Fabale AI and its affiliates, employees, and service providers from claims, damages, liabilities, losses, and expenses arising from your misuse of the service, violation of these Terms, or infringement of another party's rights.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

If we make material changes, we may provide notice through the website, your account, or other appropriate communication. Your continued use of Fabale AI after the updated Terms become effective means you accept the revised Terms.

Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Fabale AI operates, unless otherwise required by applicable law.

Any disputes will be handled in the appropriate courts having jurisdiction over the matter.

Contact Us

If you have questions about these Terms of Service, please contact us through the contact information provided on the Fabale AI website.

Fabale AI
Legal Team